TERMS AND CONDITIONS
Detailed description of goods and/or services
Gift Box Co is a business in the online gift industry that sells online gift boxes within the borders of South Africa.
Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way email.
(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
Export restriction (Optional)
Can be purchased from anywhere but only available to be delivered to a South African address or something similar.
Return and Refunds policy
The provision of goods and services by Gift Box Co is subject to availability. In cases of unavailability, Gift Box Co will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)
Gift Box Co shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Gift Box Co account, the details of which will be provided on request.
Card acquiring and security
Card transactions will be acquired for Gift Box Co via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Gift Box Co separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Gift Box Co takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Gift Box Co chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Gift Box Co may, in its sole discretion, change this agreement or any part thereof at any time without notice.
This website is run by Debby Margarites (sole trader) based in South Africa trading as Gift Box Co and is owned by Debby Margarites and Paul Margarites.
Gift Box Co contact details
Company Physical Address:
A3 Meyrickton Office Park,
2 Meyrickton Pl,
Telephone: +27 (0) 72 777 4761